The Sunbed Care Plan

Care Plan One Sunbed Cover
2 sunbed care plan cover
3 sunbed care plan cover
4 sunbed care plan cover

Tailor-Made Customer Care Plan for Commercial Sunbeds: The First of Its Kind in the UK

Are you a proud owner of a commercial sunbed? Whether you’re running a tanning salon, gym, or spa, keeping your sunbeds in prime condition is essential for providing a top-tier experience to your clients. But let’s face it—sunbed maintenance can be time-consuming, costly, and stressful, especially if you’re not equipped with the right knowledge or resources. That’s why ECS Sunbeds is proud to introduce the first-ever tailor-made maintenance plan for any sunbed throughout the UK, designed to take the hassle out of sunbed care and ensure your equipment is always operating at its best.

Why Choose the ECS Sunbeds Customer Care Plan?

Owning a sunbed is an investment, and like any investment, it requires regular upkeep to ensure longevity and peak performance. ECS Sunbeds understands the unique needs of commercial sunbed owners, which is why we’ve developed a comprehensive, 12-month customer care plan tailored specifically to your sunbed maintenance needs. This is not just another service plan; it’s a complete package designed to keep your sunbeds running smoothly and efficiently, so you can focus on what you do best—running your business.

Exclusive to ECS Sunbeds, this plan is the first of its kind in the UK, and it’s available to anyone who owns a sunbed.

What’s Included in the ECS Sunbeds Customer Care Plan?

Our customer care plan is more than just a maintenance service—it’s a commitment to providing you with the highest level of care and support for your sunbeds. Here’s what you can expect when you sign up:

  1. 12-Month Comprehensive Maintenance Coverage

Over the course of 12 months, your sunbed will be covered by a maintenance plan that includes everything from routine checks to minor repairs. Our team of expert technicians will ensure that every component of your sunbed is functioning optimally, reducing the risk of unexpected breakdowns and extending the life of your equipment.

  • Regular Inspections: Our technicians will perform thorough inspections at scheduled intervals, checking everything from the lamps to the acrylics, ensuring your sunbed meets safety and performance standards.
  • Preventative Maintenance: We don’t just fix problems—we prevent them. Our preventative maintenance services include cleaning, testing, and adjusting your sunbed to keep it operating at peak efficiency.
  • Expert Repairs: Should any issues arise, our skilled technicians are on hand to provide quick and effective repairs, minimising downtime and keeping your business running smoothly.
  1. End-of-Plan Free Service

As a special bonus, at the end of your 12-month plan, you’ll receive a free comprehensive service of your sunbed. This service includes a full inspection, deep cleaning, and any necessary adjustments or repairs to ensure your sunbed is in the best possible condition for continued use.

  • Full Inspection: Our final service will include a detailed inspection, where we’ll assess every aspect of your sunbed, from the wiring and electrical components to the overall structural integrity.
  • Deep Cleaning: We’ll perform a deep clean of your sunbed, removing any dust, debris, or buildup that could affect its performance. This ensures your sunbed not only functions well but also look great.
  • Performance Optimisation: Any necessary adjustments or repairs will be made to optimise the performance of your sunbed, ensuring it continues to provide the best tanning experience for your customers.
  1. Exclusive Discounts on Sunbed Essentials

As a member of our customer care plan, you’ll gain access to exclusive discounts on essential sunbed components, helping you save money while maintaining the quality of your equipment.

  • Discounted Sunbed Acrylics: Acrylics are a crucial part of your sunbed, providing protection and comfort for your clients. With our plan, you’ll receive discounts on high-quality sunbed acrylics, ensuring you can easily replace them when needed.
  • Reduced Prices on Sunbed Lamps: Sunbed lamps are the heart of your tanning equipment, and their performance is critical to achieving the desired tanning results. Our plan members enjoy reduced prices on premium sunbed lamps, making it easier to maintain the brilliance of your sunbeds.
  • Savings on Parts and Accessories: Whether you need new starters, ballasts, or any other parts, our customer care plan offers you savings on all essential sunbed components. Plus, you’ll have access to a wide range of sunbed accessories to enhance your clients’ tanning experience.

The Benefits of the ECS Sunbeds Customer Care Plan

Choosing our customer care plan is more than just a maintenance decision—it’s a strategic move that offers multiple benefits for your business:

  1. Prolonged Sunbed Lifespan

Regular maintenance is the key to extending the life of your sunbed. By addressing minor issues before they become major problems, our plan helps you avoid costly repairs and premature replacements. This means your investment lasts longer and continues to generate revenue for your business.

  1. Improved Safety and Compliance

Sunbeds must adhere to specific safety standards to protect your clients and your business. Our maintenance plan ensures that your sunbeds are always compliant with the latest safety regulations, giving you peace of mind and reducing the risk of liability.

  1. Enhanced Customer Satisfaction

A well-maintained sunbed delivers a superior tanning experience, which translates to happier, more satisfied customers. When your sunbeds are operating at their best, your clients will notice the difference, leading to repeat business and positive word-of-mouth referrals.

  1. Cost-Effective Maintenance

Unexpected breakdowns and repairs can be expensive. Our customer care plan spreads the cost of maintenance over 12 months, making it easier to manage your budget. Plus, the discounts on essential components and the free end-of-plan service add even more value, ensuring you get the most out of your investment.

  1. Reduced Downtime

Every minute your sunbed is out of service is a minute you’re losing potential revenue. Our proactive maintenance approach minimises the risk of unexpected breakdowns, keeping your sunbeds in operation and your business thriving.

How to Join the ECS Sunbeds Customer Care Plan

Joining the ECS Sunbeds Customer Care Plan is easy. If you own a sunbed in the UK, you’re eligible to take advantage of this exclusive offer. Here’s how you can get started:

  1. Contact Us Today: Reach out to our friendly customer service team to discuss your sunbed and how our care plan can benefit you. We’ll provide all the information you need and answer any questions you may have.
  2. Enjoy Worry-Free Maintenance: Once you’re enrolled, you can relax knowing your sunbed is in expert hands. We’ll take care of everything, from regular inspections to emergency repairs, so you can focus on running your business.

Why ECS Sunbeds?

At ECS Sunbeds, we’re more than just a supplier—we’re your partner in business. With years of experience in the sunbed industry, we understand the challenges you face and are committed to providing solutions that make your life easier. Our customer care plan is a testament to this commitment, offering you an unparalleled level of service and support.

Here’s why our clients choose us:

  • Expertise You Can Trust: Our team consists of highly skilled technicians with extensive knowledge of sunbeds. We’ve worked with all types of sunbeds, from vertical to lay-down models, and know exactly how to keep them running smoothly.
  • Dedicated Customer Service: We pride ourselves on our customer service. When you choose ECS Sunbeds, you’re not just a client—you’re part of our family. We’re always here to help, whether you have a question, need a repair, or just want some advice.
  • Innovative Solutions: We’re constantly looking for ways to improve our services and offer innovative solutions to our clients. Our customer care plan is just one example of how we’re leading the industry and setting new standards for sunbed maintenance.
  • Comprehensive Coverage: Our maintenance plan covers everything you need to keep your sunbed in top condition, from routine checks to emergency repairs. You won’t find a more comprehensive or cost-effective solution anywhere else.

Testimonials: What Our Clients Are Saying

Don’t just take our word for it—here’s what some of our satisfied customers have to say about the ECS Sunbeds Customer Care Plan:

“Joining the ECS Sunbeds Customer Care Plan was one of the best decisions we made for our salon. The regular maintenance and discounts have saved us so much money, and the peace of mind knowing our sunbeds are in great hands is priceless.”
Sarah M., Salon Owner

“The team at ECS Sunbeds is fantastic. They’re always quick to respond and provide excellent service. Our sunbeds have never run better, and our customers have noticed the difference!”
David L., Gym Manager

“We’ve been using ECS Sunbeds for years, and their new customer care plan is a game-changer. The free service at the end of the plan is a great bonus, and the discounts on parts and lamps have really helped our bottom line.”
Rebecca T., Spa Owner

Contact Us Today to Get Started

Ready to take the stress out of sunbed maintenance and ensure your equipment is always in peak condition? Don’t wait—contact ECS Sunbeds today and sign up for the first-ever tailor-made customer care plan for commercial sunbeds in the UK.

Whether you’re a salon owner, gym manager, or spa operator, our plan is designed to meet your unique needs and provide you with the support you need to succeed. With our expert technicians, exclusive discounts, and comprehensive coverage, there’s no better way to protect your investment and keep your sunbeds shining bright.

Don’t miss out on this exclusive offer—join the ECS Sunbeds Customer Care Plan today and experience the difference for yourself!

If you would like to speak about the Care Plans please call 0151 924 6944 and one of our sales team will be delighted to help you. Alternatively, you can send a message from our contact page HERE.


Terms and conditions

Welcome to the ECS Sunbeds Care Plan

For the first time, there is no need to worry about having your sunbeds serviced. ECS Sunbeds now offer a monthly payment plan that gets all your sunbeds serviced at the end of every 12 months. There is no need to worry about huge service bills and trying to find the money in one lump sum. Along with this scheme we offer many other benefits including a guaranteed call-out fee. The care plan covers most types of sunbeds, and all our engineers are fully-trained on Ergoline sunbeds, Megasun, American Leisure Stand Up sunbeds, plus many more. We can service sunbeds that are 20 years old and over. If you’re not sure about the make and model of your sunbed, simply pop a photo over to us and we can tell you.

Spread the cost of servicing your sunbeds.

Do you struggle to find a sunbed engineer to service, retube or repair your sunbed, if so, then ECS Sunbeds have the answer? We have launched the first ever UK Mainland sunbed service plan that covers the whole of the UK. We have a new dedicated team of fitters that are solely for servicing, repairs, and retubes. ECS Sunbeds are the largest sunbed rental company in the UK and cover the whole of the UK for sunbed hire. We are the only sunbed rental company that covers the whole of the UK. For clients based in Northern Ireland and non-mainland locations, please call for a bespoke quotation.

UK-Wide Coverage for Your Sunbed

With our new Sunbed Care Plan, you will receive unlimited help via email from our engineers. We recognise that most salon owners are more than competent when it comes to minor repairs on their sunbeds. Most salon owners clean acrylics, filters, etc however should you require any assistance no matter how trivial you think it may be simply pop your query over to us, with any images you want to send, and one of our fully-trained sunbed engineers will look at it and reply to you promptly.

Unlimited Email Help

With our new Sunbed Care Plan, you will receive unlimited help via email from our engineers. We recognise that most salon owners are more than competent when it comes to minor repairs on their sunbeds. Most salon owners clean acrylics, filters, etc however should you require any assistance no matter how trivial you think it may be simply pop your query over to us, with any images you want to send, and one of our fully trained sunbed engineers will look at it and reply to you promptly.

Unlimited Live Chat for Out Of Hours

Live chat is the perfect solution for any salon owner that may have an issue that has just occurred however it is out of office hours to call anyone for help. It may be the case that it is a simple task that takes only a minute to remedy. With our Sunbed Care Plan, you can have full access to an engineer, out of hours, to help and give advice on any issues no matter how trivial they are. On most occasions, a simple chat can solve the issue and get your sunbed back up and running.

Unlimited Talk-Time with An Engineer

Should you have an issue that you simply cannot fix yourself, or you have no clue what the issue is with your sunbed, then our Sunbed Care Plan is the perfect choice for you. You can have full access to one of our engineers on the phone or even via facetime, so you can show them the problems you’re having. We can advise you on the best possible solution. Having full access to a sunbed engineer saves you money on an unnecessary callout charge. By speaking or face timing an engineer also gives you peace of mind that you are getting the best possible advice. The engineer will try to help you to resolve your issue and advise if you need us to call out.

£99 Guaranteed Call Out Charge

Do you worry about how much it will cost to have a sunbed engineer look at your sunbed? Do you often leave your sunbed broken until you think you have enough money for an engineer to visit and assess what the issue maybe? Well, now you don’t need to worry! With the new sunbed care plan, we guarantee a fixed fee of £99 per call out anywhere in the mainland UK. We will pop out to you and assess your sunbed and give you a price to fix it, most issues we can repair there and then. If a return visit is required, then this can be additionally priced. Just a £99 payment buys you peace of mind that your sunbed will be assessed by sunbed experts.

One FREE Service for Your Sunbed

With our Sunbed Care Plan, you will receive a free service on your sunbed/s free of charge. Your service will take place 12 months after you take out your sunbed care plan. Should your sunbed require a retube, then we can offer you a discounted price to retube your sunbed at the same time we complete the free service. We can also remove your old tanning lamps to be recycled. We can offer you tanning lamps at a discounted price or maybe you already have a supplier for lamps, in this case, we can give you a cost to install them for you. After your service is complete, we issue you with a service certificate. Having the same company service and retube your bed regularly assures you that your sunbed is being kept in the best possible condition.

 

Additional Advantages of taking a Sunbed Care Plan

Should you wish to take out one of our Sunbed Care Plans, you will be eligible for the following discounts on products.

10% discount on all lamps ordered whether it’s for a full sunbed or spares you require.

10% discount on all sunbed acrylics. We carry stock of most sunbed acrylics; we can supply or supply and fit.

10% discount on all ProTan tanning lotion packages.

10% discount on all sunbed sanitiser and salon stationery.

 

enquire

Speak with someone who knows the equipment.

Tell us the room, the brand and the timing — we'll handle the rest. Same-day reply, no obligation.