Faqs

Once you are up and running, for 3 months or more, and there have not been any issues with payments etc, we can look to add a fourth. However, a bond will be required.

We offer 2 packages:

• Premium sunbed package at £210 per month plus vat per sunbed.
• Standard sunbed package at £179 per month plus vat per sunbed.

The difference is the size of the sunbeds. On a premium rental package, the sunbeds are larger.

Yes, there is an installation fee. The Cost is dependent on location, access, and floor level {i.e., upstairs}.

No. ECS do not take deposits.

Yes. We require 1 month’s rental payment up-front along with the install fee. There will be, in some cases, a removal fee – so always check first.

All rental payments must be made by standing order every 28 days.

ECS do all the repairs, and servicing totally free for all their rental sunbeds, unless the sunbed was damaged due to neglect, poor ventilation or client damage.

No. If an acrylic is damaged it is the client’s responsibility to replace it, all acrylics must be ordered through ECS.

You can cancel your order at anytime prior to install. However, all monies paid are non-refundable.

All rental contracts are 12 months long. Thereafter, the contract is based on a rolling 28-day contract. After the initial 12 months of your contract, you can cancel your contract with a simple 28-day notice to us by email.

Yes, however there will be a cancellation charge.

Yes, if you wish to purchase your sunbeds during the rental period, we can arrange this for you. However, we would not discount the rent you have paid off the price of the sunbed.

Yes. Our sales team have all the relative information to guide you from start to finish.

Yes. Full training is given on install along with how to clean your tanning machines, plus how to change a tanning tube that’s gone out.If you have a question that is not included above, then simply ask.